Terminal Manager

Our client is currently seeking a Terminal Manager to join their team in Bathurst, NB.

Responsibilities

The ideal candidate will bring strong problem-solving skills, a dedicated work ethic, and a positive attitude to lead the daily operations and performance of the terminal.

The Terminal Manager will oversee all operational areas to ensure efficiency, on-time delivery, and adherence to safety standards. This role involves driving terminal performance through hands-on leadership and strategic planning, while also fostering employee engagement.

Essential Duties and Responsibilities

• Collaborate with other departments and terminals to optimize equipment and freight movement, maximizing usage while minimizing costs.
• Oversee daily operations, ensuring that performance, quality, and service standards are met. This includes monitoring dock cleanliness, ensuring timely deliveries, and reviewing equipment needs to meet customer demands.
• Manage employee relationships and performance within the terminal, creating an environment of trust, open communication, and accountability.
• Prepare reports on key metrics such as performance, freight damage, accidents, customer interactions, and employee performance to support decision-making.
• Work with senior management and dispatch to forecast equipment and staffing needs based on customer demand and operational volumes.
• Ensure compliance with safety, training, regulatory requirements, and company policies.

Qualifications

Essential Competencies:

• Strong team-building skills with a focus on creating a stable and trusting environment.
• Excellent time management, multitasking, and deadline-driven abilities.
• Self-motivated with strong analytical and decision-making skills.
• Capable of leading diverse teams and effectively communicating across all levels.
• Skilled in conflict resolution and creating win-win scenarios.
• Adaptable to changing priorities and deadlines.

Technical Skills:

• Proficiency in Microsoft Office is required.
• Experience with the TruckMate system is considered an asset.

Working Conditions

• Fast-paced terminal/office environment.
• Flexibility to work variable shifts, including nights, weekends, and holidays as needed.
• High volume of communication via email and phone.

Qualifications

• A minimum of five (5) years of experience in the transportation and logistics industry, or a related field, with relevant education such as CITT Supply Chain and Logistics Certification, or equivalent.
• At least two (2) years in a terminal supervisor role.
• Knowledge of the road transportation industry, particularly Atlantic Canadian geography and travel times, is considered an asset.