Service Advisor – Tire Sales Specialist

Job Description

*About Us*<br /><br />Kipling Tire has been serving the Toronto community with trusted tire and automotive services for decades. Known for our expertise, reliability, and customer-first approach, we’re looking to add a motivated *Service Advisor* to our front-end team — someone who specializes in *tire sales* and thrives in a fast-paced, customer-focused environment.<br /><br />*Position Overview*<br /><br />We are seeking a *Service Advisor* with a strong background in *tire sales*. The ideal candidate will be knowledgeable about tire products and vehicle fitment and be comfortable assisting customers both in-person and over the phone. While general automotive knowledge is an asset, tire sales experience is *non-negotiable*.<br /><br />You will also be responsible for managing customer interactions, preparing service quotes, entering data accurately, and supporting the shop team to ensure smooth operations.<br /><br />*Key Responsibilities*<br />* Greet and assist customers in a professional and friendly manner.<br />* Provide expert advice and recommendations on *tire products* and services.<br />* Create and manage accurate service quotes and work orders.<br />* Schedule appointments and coordinate with the shop team to meet customer timelines.<br />* Use *CoStar* software and *Microsoft Excel* to manage data, pricing, and service records.<br />* Maintain clean and organized customer records and sales documentation.<br />* Communicate effectively with customers regarding service updates and timelines.<br />* Collaborate with the team to meet sales goals and ensure customer satisfaction.<br />* Ensure adherence to company policies and safety standards.<br /><br />*Requirements*<br />* *Tire sales experience is REQUIRED* – please do not apply without this.<br />* Automotive service experience is preferred.<br />* Proficient with *Microsoft Excel* and *CoStar* software (or willing to learn).<br />* Strong organizational skills and attention to detail.<br />* Excellent communication and interpersonal skills.<br />* Ability to multitask and work under pressure in a busy environment.<br />* Punctuality and reliability are essential.<br />* Team-oriented mindset with a strong work ethic and a positive attitude.<br /><br />*What We Offer*<br />* Competitive pay and performance incentives<br />* Full-time hours with growth potential<br />* Supportive and knowledgeable team environment<br />* Opportunities for training and advancement<br />* Employee discounts on products and services<br /><br />*Work Schedule*<br />* Full-time: Monday to Friday<br />* Occasional Saturdays may be required during peak seasons (e.g. winter tire changeover)<br /><br />*Apply Now*<br /><br />If you’re passionate about tires, enjoy working with customers, and want to be part of a trusted local business — we’d love to hear from you!<br /><br />Job Type: Full-time<br /><br />Pay: $17.50-$22.00 per hour<br /><br />Additional pay:<br />* Overtime pay<br />Schedule:<br />* 10 hour shift<br />* 12 hour shift<br />* 8 hour shift<br />* Day shift<br />* Monday to Friday<br />* Weekends as needed<br /><br /><br /><br />Experience:<br />* service advisor: 1 year (required)<br /><br />Work Location: In person