Senior Manager, Products

Servus Credit Union

Did you know that Servus Credit Union is Alberta’s largest credit union and is ranked 1 in Canada on Forbes’ World’s Best Banks list for 2022? We’re embarking on a journey toward a bold new future for Servus Credit Union and to be the best, we need the best people doing their best work. Gone are the days of status quo as we build out a gutsy and driven workforce who can take Servus to the next level – if this sounds like you, then we’d love to chat We are looking for a full-time Senior Manager Products for our Products & Pricing Team. Additional Information: Compensation: $97,753 to $122,192 per annum Status: Full-time (37.5 hours a week); entitled to excellent company benefits, plus incentive pay Ideally, the successful candidate should be based in Edmonton, but experienced and qualified applicants from other Canadian provinces are welcome to apply for remote work opportunity . Closing Date: April 2, 2023. Reporting directly to the Director, Product and Pricing, you will be accountable for implementing the product design, development management and product marketing strategy for Servus Credit Union. You will work closely with the Marketing, Growth and Operations teams, demonstrating their understanding of products life cycle management and member engagement to position Servus with an innovative and competitive portfolio of Core Banking products and services. Your decision-making will be influenced by understanding Servus’ strategic priorities, brand pillars, value propositions, segmentation, the competitive environment, and an agreed set of practices and principles you have with your manager and peers. Your problem solving will be focused on real-time task related issues of internal partners, as well as the long-term strategic issues of the organization. You will be accountable to ensure product and service design is aligned with business and market needs, and for the profitability and review of these products. This role is also accountable to drive both portfolio balance growth and other income revenue. More specifically, the scope of your responsibilities will include, but are not limited to: Product Portfolio Design and Development Competitive Intelligence and Analytics Segmentation Cross-functional Team Support Leadership and Team Collaboration Most importantly, we are looking for candidates who are gutsy, smart, driven and with strong decision making and problem-solving skills who have a keen eye on what’s happening in the market. If this sounds like you, then we encourage you to apply Experience: Minimum five years sales experience in a branch, a direct sales role or product management experience with a financial institution. Solid leadership and people management skills. Ability to independently lead key projects and interdepartmental teams to achieve strategic goals. Demonstrated experience in executing/leading innovative projects and financial analysis. Strong written and oral communication skills. Has the capacity to understand and interpret qualitative and quantitative research for business purposes including the ability to recognize and identify innovative opportunities. Comfortable with multi-tasking and able to prioritize demands to meet tight deadlines. Education and Training: Undergraduate degree in business, marketing, or finance. Ability to understand financial banking systems is necessary Most importantly, we are looking for candidates with enthusiastic energy and impeccable communication skills, who are effortless in building rapport with our customers. If you are gutsy, smart and driven and looking for a long-term career growth, then we encourage you to apply Working for Servus has outstanding benefits. We offer our employees flexible and practical benefits in addition to competitive salaries and career building opportunities. Some of our benefits include: Immediate financial service benefits, including yearly incentive pay Group RSP program available after 3 months 3 weeks’ vacation and vacation purchase program Flexible group benefit plan Flexible health and/or wellness spending account Employee/family assistance program Imagine working for an organization that values diversity and inclusivity, and where everyone collaborates for your success. If you want to join a team of community leaders passionate in making an impact, apply now What happens next? Thank you for applying with Servus Credit Union If you are shortlisted for this opportunity, you will hear from us after the posting closes regarding next steps. Should you require an accommodation during the application and selection process, please contact us at with the position and location you are interested in. Next Steps Click on the link below to apply for this amazing opportunity. If you’re shortlisted, you’ll hear from us after the posting closes. Should you require an accommodation during the application and selection process, send us a quick email at with the position and location you’re interested in. Thanks for applying with Servus Credit Union; we look forward to learning about you and your experience Servus Credit Union is an equal opportunity employer and employs personnel without regard to race, colour, ancestry, place of origin, religious beliefs, gender, gender identity, gender expression, age, physical disability, mental disability, marital status, family status, source of income, and sexual orientation.

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