Project Coordinator – CRM and Marketing Automation Web Design | Digital Marketing | CRM Consulting & Business Software Solutions Job Description Who are we and what do we do? RFDM Solutions is a boutiquetechnology consulting firm based in downtown Victoria. We create cutting edgewebsites, digital and account-based marketing campaigns, and custom softwaresolutions for clients all over North America. In shortest terms, we spend ourdays solving unique technology problems for industries as diverse as B2B andB2C ecommerce, non-profit, technologies and venture capital. We are full-stack marketing and sales technology experts, and our servicesinclude Website Development, Digital Marketing and Marketing Automation, CRMSolutions, and Custom Cloud Application development. What is the job all about? In yourrole as the Project Coordinator, you will be playing a key role in driving RFDMSolutions marketing and business automation practice by providing administrativeand client facing support towards the design and implementation of technology-relatedprojects for our clients. This role is a mix of providing support to thetechnical teams in administrative planning, project management, and clientmanagement. Interms of planning and project management you will actively participate in assistingto plan and drive the execution of projects related to marketing and businessautomation implementation, enhancements or integrations with CRM or otherdatabases. You will work with the technical team lead to plan the project tasksand milestones and identify risks and dependencies while managing execution ofdeliverables based on scope, budget, and time line. Additionally, you willcoordinate with clients and manage internal project teams, report on projectsuccess metrics and progress. From a client management side you will becommunicating with and liaise between clients and internal project teams toensure alignment, whilst setting clear expectations, flag and manage risks andresolve issues and escalations. Requirements What skills and experience do you need to have? The main skills and experience wewould need you to have are: The ability to communicate professionally viaemail, phone/web conference, and in person. Preference will go to candidateswho can demonstrate experience and success in managing client relationships ina deadline driven environment. Strong administrative skills in detail orientation, organization, time & task management. An understanding of marketin/ sales pipeline practices, KPIs and reporting would be considered an asset. Experience in using project management tools. Certification/s in HubSpot or Salesforce an asset. Withrespect to experience, it would be great to hear from candidates that have atleast a year or two working in a similar role, but we are also willing to trainthe right candidate that can demonstrate they are proficient in the above skillsets and are willing to commit to filling their gaps in knowledge through somerapid on the job training. Why work with us? There are a few reasons why youmight consider working with us. As a small but rapidly growing company, thereis a major opportunity to move up quickly and be recognized and rewarded foryour hard work. We can offer you a pace of career acceleration that is veryrare in most workplaces. Also, our working environment is awesome. You will beworking with some very smart and interesting people who believe incollaboration and are committed to a workplace where everyone is treated withrespect. We have a dog-friendly, exposed brick office in downtown Victoria,that is surrounded by amazing restaurants and is easily accessible by transit.We also offer opportunities for remote work, flexible working hours, andprofessional development and travel. Ultimately, we want to work with peoplewho are smart, driven, self starters, who thrive in an environment of creativefreedom, ownership, and opportunity for advancement based on theirachievements. What is the offer? The role is full-time, Mon-Fri,based on a standard 7.5 hour workday. The compensation offered will be based onyour skills and previous work experience. We also offer remote work, flexible hours(upon completion of first three months) a generous extended heath plan, andthree weeks paid vacation to start with option to increase after completion ofyour first year. Our office is located out ofVictoria, BC, and while our preference is to hire locally, we are open tocandidates across Canada as we offer fully remote work. Those who live inVictoria will also have access to our downtown office should they wish to havean office space to go to. Interested? If you would like to apply,please apply with your resume and cover letter. If we think you could be a goodfit with the team, we will reach out to schedule an interview. Thanks forreading our posting, and good luck
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