Parts Person – Agricultural Equipment Moncton, New Brunswick, Canada

  • Full Time
  • Louisbourg
  • 150 - 200

Brandt Group of Companies

Brandt is currently seeking a Parts Support Person for our agricultural equipment division in Moncton.

This position is responsible for placing new customer Parts orders, following up on existing orders, confirming the availability of inventory and responding to pricing inquiries to support our network of branch locations that span from coast to coast. Brandt has a rigorous and comprehensive training program toprovide support on products, terminology, and techniques necessary to succeed in this position.

The ideal candidate will have experience in outbound calling, using multiple web applications and programs and be able to quickly navigate through various systems while responding to incoming customer inquiries.Fluency in both French and English is considered an asset, but not necessary.Various shifts are available to support our 24/7 Customer Service Centre.



Duties & Responsibilities

Initiate outbound sales calls to customers


Respond to parts pricing inquiries from customers through both phone, email and text channels

Accurately fulfill parts order requests from clients


Provide availability of inventory and shipping times to customers

Providing parts support and assistance for other Brandt field staff members


Working with multiple vendors to provide the customers with various options to ensure their parts requests are satisfied


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