Director, Operations

  • Full Time
  • Halifax

Nova Scotia Provincial Housing Agency

Director, Operations
Corporate Services
Location: Halifax
Type of Employment: Permanent
Union Status: Excluded/Non-Union
Competition # COR 24032
Closing Date: May 13, 2024

About Our Opportunity

The Director of Operations is responsible for the effective, economic, and efficient management of services to operate the department’s owned rental housing portfolio. The Director guides policy development, implements strategic operational initiatives, and follows the operational activities directly affecting all physical operations to ensure the districts achieve key success targets.

These property operation initiatives will include complex and multi year strategies which will advance operational improvements, strategic partnerships, and implement key performance indicators within an accountability framework.


You have several years of experience in housing operations, construction, and development along with an understanding of the related legal requirements. You are known to be a strategic thinker who is property management savvy and up to date on current industry social, political, and environmental trends and can draw upon a well-established network of industry colleagues when needed.

You also have completed a related bachelor’s degree in finance, business administration, architecture, engineering, or planning.

You bring experience in:

• Property management.

• Strategically transforming property operations to modernize, standardize and optimize services.

• Developing key performance measures, setting targets, and reporting progress.

• Ensuring the effective management of human and financial resources.

• Real property legal matters, tenant management, property appraisal, tax assessments, leasing and issues related to land titles.

• Managing resident, employee, and business operational risk.

• Creating complex financial modeling.

• Leading people through change.

• Contract negotiation.

• Policy and process development to improve sustainability and transform operating structures.

• Creating and building partnerships with staff, government departments, and private and not-for-profit sector partners.


• Experience in a unionized work environment.

Competencies required at this level of work are: Decisiveness, Strategic Orientation, Developing Others, Team Leadership, Self-Awareness and Personal Impact, Effective Interactive Communication, Partnering and Relationship Building, and Intercultural and Diversity Proficiency.


The Director is responsible for the development, advancement and oversight of a long range (10 plus years) preventive maintenance and operational plans related to a diverse portfolio of over 12,000 provincially owned housing units across the Province. Through the strategy, the Director will evolve the portfolio by implementing operational best practices that will serve the affordable housing needs of 20,000 Nova Scotians.

The Director provides advice and support to the senior executive team, ED, CEO, Deputy Minister, and Minister; and recommends and implements government strategic direction, policies, plans, and initiatives.

The Director seeks approval for ideas and initiatives by preparing comprehensive business cases relying on data analytics and considering economic and client impacts.

The Director works with Housing Agency senior leadership teams to understand problems, collaborate on solutions, and successfully engage more than 300 unionized building operations employees.

Additional Information

If you are a team player, who is passionate about improving the lives of Nova Scotians, you are the candidate we are looking for to join our team. We will assess qualifications using one of more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Offer of employment is conditional upon the completion of all applicable background checks, the results of which must be satisfactory to the employer. Checks may include one or more of the following: criminal background checks, driver’s abstract, and confirmation of education credentials.


An equivalent combination of training, education and experience may be considered.

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.


Based on the employment status, eligibility, and union agreement, the NSPHA offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs and flexible working schedules.

Classification: MC 31
Salary Range: $108, $140,580.35
Work Week: 35 Hours

Note: This is not a Civil Service position.

We are committed to employing staff who are representative of the diverse community we serve. If you are a member of one or more of the following designated groups, you are encouraged to self-identify on your cover letter or resume: Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.

If you are a member of one of these equity groups, you are encouraged to self-identify on your application.

To Apply

Please merge your cover letter and resume into one document when applying.

Our preferred method of applying is through Career Beacon.

Submissions must be received by midnight on the closing date. We thank all applicants for their interest; however, only those selected for an interview will be contacted.