Communications Tech

Health PEI

Position: Casual Communications Technician 1

FTE: Casual, On Demand

Department: Health PEI

Location: Queen Elizabeth Hospital, Charlottetown

Salary: $ $26.96 Per Hour

Start Date/Term Length: Commencing Immediatley

About The Position:

The Telecommunications Technician 1 facilitates hospital communication by operating the switchboard and various other systems.

Duties include but are not limited to:

Answer and direct incoming calls;

Respond to emergency calls (i.e., codes, stat calls) received via various methods such as the Emergency phone line, Wall Panel, Central Nurse Call system, Fire Panel, Assault Alarms, Wandering Patient Alarms in accordance with Hospital Procedures;

Place long distance calls and pocket pages using electronic resources

Process calls received on intercom systems;

Monitor requests to enter and exit main hospital entrance (after hours) and facilitate same with security staff;

Use mobile Radio system to communicate with security staff;

Operate the physician registry system (i.e., updating information, entering messages);

Orientate new staff to the department;

Report equipment repairs, typing and editing various daily lists;

Assist with the mailing of all other accounts to appropriate departments;

Control and balance the petty cash fund and receipts;

Maintain Departmental stats; complete Incident Reports, Leave Forms;

Report equipment malfunctions to the appropriate department;

Other related duties as required.

Minimum Qualifications:

Must have completed Grade 12;

Must have 25 words per minute typing skills;

Basic computer skills are required;

A good previous work and attendance record.

Other Qualifications:

A pleasant telephone manner, have demonstrated effective communication skills and the ability to work both independently and in cooperation with others would be considered assets;

Additional relevant education and experience will be considered an asset.