Bilingual Operations Specialist (FR/EN)

Job Description

<p> Looking for a proactive, organized, and adaptable <strong>Operations Specialist</strong> to join our team. This isn't a senior role, but it's a vital one, serving as a jack-of-all-trades for our Canadian operations. You'll handle everything from office management to compliance tasks, and you'll become the go-to person for all things related to our business in Canada. </p> <p> We're looking for someone with an administrative, compliance, or HR background who is great at solving problems and knows how to use resources to find answers. If you are a great communicator with strong attention to detail and a passion for helping others, we want to hear from you. This is an excellent opportunity for someone who wants to take ownership of a new area and grow with the company. </p> <p><br><br> <strong> Responsabilites: </strong> </p> <ul> <li> Responsible for a group/region of offices </li> <li> Assist in the processing of office supply orders, promotional items, equipment orders, and marketing material requests as needed by the field and talent </li> <li> Recurring contractually required drug, health and background screening for talent (post-hire) </li> <li> Assist with employment verification letters </li> <li> Occasionally assist in client audits and internal processes - audit recurring (annual, monthly, etc) background screens for compliance, auditing for talent completion of any mandated employee trainings, and other compliance as requested. </li> <li> Assist with talent travel requests as needed, when contractually required by the client. </li> <li> Handle the ordering of any equipment for talent in Canada as required by the client (laptops, credentials and logins, other computer equipment) </li> <li> May handle some AP processing </li> <li> Provide coverage and back up to other Operations Specialists on the team and cross train tasks throughout the team </li> <li> Provide general onsite office support (badging, parking pass set up, occasional event support, office organization, supply orders, and more as needed) </li> <li> Provide support for local and onsite Executive Leadership meetings and events as requested Other operations support as needed. </li> </ul> <p><strong> Education: </strong></p> <ul> <li> Associates Degree or higher preferred </li> </ul> <p><strong> Experience </strong></p> <ul> <li> 3 -5+ year's related experience or the equivalent combination of education and experience required </li> </ul> <p><strong> Skills required: </strong></p> <ul> <li> Bilingual in English and French required </li> <li> Must be proficient with Google Suite (Gmail, Google Drive, Sheets, Docs) as well as MS Word, Intermediate Excel. Any level of knowledge with Gemini AI is a plus. </li> <li> Maintains professionalism on video meetings (Google Meet) </li> <li> Strong verbal & written communication skills and can communicate professionally with executives </li> <li> Strong attention to detail </li> <li> Demonstrate excellent interpersonal and organizational skills </li> <li> Has an interest in compliance and local employment mandates and regulations </li> <li> Ability to prioritize and multi-task in a fast paced, changing environment </li> <li> Has a strong writing ability - can keep up to date with writing process guides and other documentation </li> <li> Ability to set goals and meet deadlines </li> <li> Exhibits strong time management skills and knows when and how to escalate issues </li> <li> Ability to maintain continuous follow up on important tasks and keep communication transparent with team when needed </li> <li> Ability to develop and maintain relationships with key business partners by building personal credibility and trust </li> <li> Maintains courteous, professional and effective working relationships with employees at all levels of the organization </li> <li> Proficient in handling difficult situations and human relations issues with professionalism and respect </li> <li> Ability to maintain confidentiality of documents, organization, etc. </li> <li> Commitment and adherence to Firm Core Values </li> <li> Openly receives feedback </li> <li> Acts with a sense of urgency </li> <li> Exhibit professional and considerate demeanor and quality listening skills </li> </ul> <p> <strong>Why Randstad Digital?</strong> </p> <ul> <li> This is a hybrid position with 50% in-office minimum. More days may be required based on business needs. </li> <li> Wellness spending account and an ergonomic reimbursement program to equip your home office </li> <li> Randstad has been named one of Canada's Best Workplaces by Great Places to Work for more than 10 consecutive years, and one of the Best Workplaces for Women </li> <li> 3 weeks (15 days) of paid vacation during the first 12 months, plus additional care days and corporate holidays </li> <li> Work in a dynamic atmosphere, where every day is different and the challenges are varied </li> <li> The chance to progress within an authentic, supportive and growing organization </li> <li> A collaborative and participative leadership style </li> </ul> <p> </p>