Administrative Officer

Position:

Administrative Officer
FTE:

Full-Time Permanent (IUOE) Position, 75.0 hours bi-weekly
Department :

Health PEI, Medicare Services
Location:

Montague, PEI, Canada
Salary:

$26.59- $33.24 Per Hour
Start Date/Term Length:

Commencing immediately

About The Position:
This position is responsible to manage the daily applications of the Integrated Claims System (ICS) Medical Programs which collects, stores, processes, imports and exports information on medical-related and associated data using database software programs such as Crystal Reports and Crystal Enterprise.

Duties:
Troubleshooting system and application-related issues in conjunction with the clients, ITSS staff, and external service providers as required using appropriate system tools;
Maintaining detailed knowledge of the application, following application standards and guidelines, and accurate documentation;
Responsible for the delivery of accurate data in a timely manner to health care management and health care professionals.
Works closely with the Medical Programs Director, Medical Programs Manager, Physicians Services Manager, Medical Programs staff, programmer analysts and other health care professionals on data standards and quality.
Developing, implementing, and executing test plans, including integration testing and assisting with the development, implementation, and execution of User Acceptance Testing plans;
Compile Reciprocal billing information to distribute to other provinces for Out of Province Patient-physician claims
Assisting Auditor and Claims Educator from Medical Affairs as required and requested.
Process and complete documentation for biweekly physicians’ payments processed in the Medigent software.
Register new physicians at Medicare and update existing physician information as received at Medicare.
Provide updates in the application of database variables to ensure data is accurate and logical, this includes updating Master Agreement tariff changes.
Other duties as required.

Minimum Qualifications:
University degree or College diploma in Computer Science (or a related discipline with major IT coursework);
Considerable related application support experience and knowledge of the field related to the supported system and other related information systems;
Considerable experience with complex issues management, problem-solving, innovative solution generation and root cause analysis;
Must possess skills and abilities to build effective working relationships within the business information system environment between and among systems users and service providers;
Understand the Medical Services system and of the data structures and the technology environment they are used in;
Proficient in Crystal Reports and Crystal Enterprise
Communicate thoughts and express complex ideas in simple technology, encourage groups to work together to achieve goals and promote innovation and change;
Excellent verbal and written communication, facilitation and interpersonal skills as well as effective organization, time management, customer service, conflict resolution, analytical, problem-solving and teamwork skills required;
Must be self-directed and work independently with minimal supervision;
Experience managing the expectations of a wide range of key stakeholders and target solution users while prioritizing and managing multiple tasks simultaneously;
Must have access to reliable transportation as travel is required;

We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.