Accounts Receivable Clerk

Job Description:

We are seeking a skilled individual to join our team as an Accounts Receivable Billing Clerk. In this role, you will play a crucial part in ensuring the accurate and efficient functioning of our departmental operations.

Your primary focus will be on maintaining and processing accounts receivable transactions, while also ensuring that customer records and accounts are up to date.

Key Responsibilities:

Manage accounts receivable customer files, maintaining accurate and organized records.

Generate and dispatch invoices and statements to clients promptly and accurately.

Handle general inquiries related to accounts receivable and diligently investigate and resolve any issues that arise.

Communicate with customers in a courteous and professional manner through various channels, including phone, email, mail, and in-person interactions.

Initiate contact with customers to collect outstanding accounts receivable, employing tact and diplomacy in all interactions.

Process customer payments efficiently and update relevant customer accounts accordingly.

Complete required adjustments and credit notes after thorough investigation and approval.

Calculate rebates, subject to approval from the sales team.

Maintain organized filing of pertinent customer documentation, such as invoices, bills of lading, cash remittances, and other customer correspondence.

Provide valuable support during special projects and audits, as required.

Assist the accounts payable department as needed.

Uphold the utmost confidentiality and security standards for all financial files.

Be prepared to assist with any other duties as needed for smooth operations and compliance with company culture.

Qualifications:

Minimum of 2 years of experience in Accounts Receivable.

Formal training or education in accounting or AR/AP processes is considered an asset.

Exceptional proficiency in the English language, including reading, writing, speaking, and listening skills.

Familiarity with Sage Accounting Products is desirable.

Strong computer skills, particularly intermediate or higher proficiency in MS Excel and functional skills in MS Word and PowerPoint.

Demonstrated ability to work independently, tackle challenges, and deliver results effectively.

Keen attention to detail to ensure accuracy in all aspects of the job.

Eligible to work in Canada.